[ For Pool Service Companies ]
RUN YOUR ROUTES. NOT YOUR VOICEMAIL.
You're juggling 80 pools a week across 6 routes, chasing chemical readings in a spiral notebook, and losing customers you didn't know were unhappy. OPS puts your routes, service records, and crew assignments in one place — so your techs service pools, not answer phone calls.
Get started for free · No credit card · No training required
[ THE PROBLEM ]
Routes fall apart before lunch
- • Monday route built in your head — no backup when you call in sick
- • New customer added mid-week throws off every route downstream
- • Tech hits a locked gate and burns 30 minutes calling you for the next stop
- • Seasonal pools come online in April and nobody remembers which ones or what chemicals they need
For: Pool service owners running 50–200+ residential accounts
Chemical compliance is a liability you carry in a spiral notebook
- • Health department asks for 6 months of chemical logs and you have a water-damaged notebook
- • Tech adjusts chlorine without logging it — next tech over-corrects and you get a green pool call
- • Commercial pools require specific documentation you reconstruct from memory before inspections
- • No way to prove you serviced a pool on a disputed date without digging through text messages
For: Pool companies servicing commercial properties and HOA communities with compliance requirements
You lose customers before they tell you why
- • Customer cancels after 3 months and you never knew they were unhappy
- • No service history visible — tech says he was there, customer says he wasn't
- • Recurring issues on the same pool with no pattern recognition across visits
- • Upsell opportunities (equipment repair, resurfacing, automation) invisible because service notes live in texts
For: Growing pool companies competing against solo operators on service quality
[ THE SOLUTION ]
HOW OPS HANDLES IT
[ 01 ]
Routes built once. Updated everywhere.
Build your weekly routes on a visual board, assign them to specific techs, and push changes instantly. When a customer cancels or a new pool comes online, drag it into the right day and every tech sees the update. Gate codes, equipment notes, and chemical preferences travel with the stop — not in your head. If a tech calls in sick, reassign their route in two taps.
[ 02 ]
Every service logged. Every chemical tracked.
Your tech checks in at the pool, logs chemical readings, snaps a photo of the water clarity, and closes the stop — all on their phone. You get a timestamped, geotagged service record for every visit. When a health inspector asks for chlorine logs on a commercial pool, you pull up six months of records in seconds. No spiral notebooks. No reconstructed data.
[ 03 ]
Service history that prevents churn.
Every pool in OPS carries its full service history — chemical trends, equipment age, past issues, customer preferences. When a customer calls about a cloudy pool, your tech sees every visit and every reading before they arrive. Recurring problems surface automatically. You stop losing customers to silent frustration because you can actually see what's happening on every account.
[ 04 ]
Crew management without the phone tag.
Assign routes, push schedule changes, and see which stops are complete — all in real time. Your techs open the app and see their day. No morning phone calls. No mid-route texts asking what's next. When a customer adds a last-minute service call, slot it into the nearest tech's route and they see it immediately. You run the business instead of dispatching it.
[ VS THE ALTERNATIVES ]
SEE HOW OPS COMPARES
| Feature | OPS | Skimmer | Jobber |
|---|---|---|---|
| Mobile-first crew app | Limited | ||
| Real-time route updates | |||
| Per-stop photo & chemical logs | Add-on | ||
| Offline mode for no-signal areas | |||
| Multi-trade support (pools + other work) | |||
| Starting price | Free to start | $98/mo + $2/pool | $49/mo |
[ FREQUENTLY ASKED ]
[ FROM THE JOURNAL ]
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Read ->STOP RUNNING YOUR ROUTES FROM A SPIRAL NOTEBOOK.
Every pool on your route has chemical requirements, equipment history, and a customer who expects consistency. OPS tracks all of it so your techs know what every pool needs — before they open the gate.
Get started for free · No credit card · No training required
MORE TRADES WE SERVE
OPS works for any crew that runs jobs in the field.